Terms & Policy Agreement: Humify Growth

Effective Date: 2025
Last Updated: 2025

Introduction

Humify is committed to protecting your privacy. This Agreement outlines the terms under which Humify (“Humify,” “we,” “our,” or “us”) provides services to the client (“Client”). It also includes our Privacy Policy, which explains how we collect, use, and protect your data. By using Humify Staffing, Humify Growth or Humify LABs, you agree to the terms herein. If you do not agree, please do not use our services.

1. Overview of Services

Humify Growth is a subscription-based service that provides agencies, coaches, and growth-focused businesses with access to dedicated remote support professionals, including:

• An assigned Operations Manager

• Creatives (graphic, video, and digital asset specialists)

• Process development and SOP support

• Marketing and system-building capabilities

• Project and communication tools via Humify LABS, our in-house software

• Access to Humify LABs and other integrations

Deliverables, roles, timelines, and packages are outlined in the signed Statement of Work (SOW).

2. Eligibility

To use Humify’s services, users must be at least 18 years of age.

3. Communication & Project Management

All work is coordinated using Humify LABS, our internal project management and communication software. This tool centralizes feedback, files, timelines, and updates. Additional tools (e.g., Slack, Zoom, ClickUp) may be integrated depending on your package.

4. Term & Termination

This Agreement remains in effect month-to-month unless otherwise defined in the SOW.

• Termination may be initiated by either party with 14 days' written notice.

• Final deliverables will be completed up to the last day of the billing cycle.

• No refunds are issued for mid-cycle cancellations.

• All fees owed must be paid before offboarding begins.

5. Payment Terms

• The standard monthly service fee is $999 USD for Starter or $1999 USD for Pro Package, unless otherwise agreed upon.

• Payment is collected monthly via ACH or credit card.

• Credit card payments may incur processing fees.

• Payments are due 1 month after the signing date.

• Late payments may result in fees and or a temporary service pause until the balance is resolved.

6. Scope of Work

Humify provides unlimited request capacity within fair-use bandwidth. Tasks are completed one at a time unless otherwise outlined. Requests may include:

• Marketing collateral creation

• Strategy assistance

• Calendar management

• Systems development

• Social content scheduling

• CRM clean-up and more

Timelines vary based on the request volume and complexity.

7. Intellectual Property

All finalized work produced by Humify for the Client becomes the Client’s property upon full payment. Humify retains the right to showcase general, anonymized creative samples unless requested otherwise in writing.

8. Confidentiality & Privacy Policy

We do not sell your personal information. We do not spam. Your data is secure with us.

Information We Collect:

a. You Provide to Us:

• Name, email, business goals, billing info

b. We Collect Automatically:

• Site usage, IP address, browser details, and cookies

c. From Third Parties:

• Matching data from platforms or services used for hiring or onboarding

How We Use It:

• To deliver services, support clients, send helpful updates, and comply with legal obligations

How We Share It:

• Only with your consent

• With trusted vendors for operations (e.g., payment processors)

• As required by law

Your Rights:

• Update your info

• Opt out of marketing

• Control cookie settings in your browser

We keep your data only as long as needed for service delivery and compliance. You can request deletion or updates at any time by contacting ea@humify.io.

For the full privacy details, see the section titled Privacy Policy at the end of this Agreement.

9. Non-Solicitation

The Client agrees not to solicit or directly hire any Humify team members.

10. Disclaimers

Humify does not guarantee specific growth results. We provide tools, support, and creative assets that empower your success, but final outcomes depend on your business context, implementation, and external variables.

11. Modifications

Humify reserves the right to update these terms. We will notify clients of any substantial changes. Continued use of our services constitutes agreement to the revised terms.